Dear Signal,
Please pass on our sincere thanks to the team and to all for arranging the delivery of the large goods on Friday.
The team are a credit to Signal, and we don’t say it enough, when support is required and you like us often work with difficult clients….A great team, with positivity and an attitude to get the job done is what’s needed.
Difficult delivery, handled with great care and by a team that was outstanding.
Thank you from all of us.
Jason Tack
Installation and Customer Service Manager
Mayfair
On the part of the builder, there was an issue on the day of delivery. When Konstantinos’ team confirmed the first delivery, I informed the builder – twice – that the shipment would arrive between 8 am and 9.30 am. The builder’s delay was unfortunate, but the Signalhome team dealt with it brilliantly and got the kitchen into the room quickly and efficiently. We did have to invent a new way of getting tall housings though door ways in very tight spaces, but, again all done without drama. When I got there for 9.30, it was finally underway. Great job done well by your team.
The morning we delivered for Shepherd’s Bush project, we experienced certain unforeseen challenges. The tall units were all delivered unassembled. Luckily, there was a conveniently located window at the rear of the building that provided us a second route. Even more convenient was a tripe ladder in the garden that became our slip and support for handling the product through the French doors. However, these conveniences would have meant nothing if not for the effort and ability of the Signalhome employees that were working on the project. They cracked into the task, we assessed the route and the risk, and they got busy. I heartily expressed my gratitude to Julian and his team, as I realized that they had made the difference between a successful complete delivery and a headache down the line. A great team effort!